When you use Media Agent, you trust us to provide you with quality data, and to protect the information you give to us. This privacy policy and terms of service outlines how we use and protect your info.
THE INFORMATION WE COLLECT
We use your data to better service you. Here’s how:
We may ask for personally identifiable information (PII), like:
This is so we can contact you at your request. For example, for the sales call you want to schedule, or to send you your media performance reports.
OPTIONAL: You can always opt out of receiving promotional content that you signed up for.
We may gather non-PII (non-PII), like:
We automatically collect and store this as anonymized data using “cookies” or “web beacons.” These are small files or graphics that may be transferred to your computer’s hard drive or browser memory. They enable our systems to recognize you, your preferences and settings, so we can provide you a convenient experience.
OPTIONAL: You may block or limit cookies via your browser’s controls or other software. We can’t guarantee that our system will recognize changes, since some cookies are required for our website to work.
How much information we collect will depend on you. If you’re a user of our platform, we’ll have more PII than a visitor to our website.
HOW WE SHARE THE INFORMATION WE COLLECT
We use third-party vendors to do work on our behalf, like securely process payments, assist us with customer service, or analyze data. In these instances, we share your PII to complete this work. We do not control third parties, but we do have agreements with them that include measures to protect your data. Neither we nor the vendor will ever sell or share your PII without your prior approval unless required for legal reasons.
We may share your non-PII with vendors or affiliates to collectively understand customer trends. For example, we may use a third-party like Google Analytics to track user behavior. None of what we share or sell will identify you, so you don’t have to worry about receiving random newsletters.
We may also share PII and non-PII with our clients about their users/employees.
HOW WE SECURE INFORMATION
We treat your information as confidential. Media Agent employees who have access to your data are those who need it for business purposes. We have security measures in place to protect against the loss, misuse, and alteration of information under our control.
We regularly test and upgrade our technology. If your PII becomes compromised, we will abide by all data breach regulations and email you at the last email address you provided to us.
OTHER USES & INFORMATION
We may record email and other communications with you. We use these to service your account, answer your questions, or notify you of new marketing opportunities. We may track email open rates or which links you clicked on so we know what types of information you like.
If another entity acquires Media Agent, we will transfer your information. We’ll do our best to make sure your preferences are followed. If we have the misfortune of bankruptcy, your information may be considered an asset of ours and sold or transferred to third parties.
QUESTIONS?
Please email us at mediaagent@empowermm.com if you want to: